Seal of Dane County County of Dane
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Dane County Parks

Cancellation Policy

Camping Fees  

A refund will be given, minus a $25 cancellation fee, when a cancellation is received at least 24 hours in advance of the camping reservation. Camping reservations start at 3:00 p.m. Central Standard Time. The refund will be credited to the credit or debit card used to place the reservation.

 

Shelter Fees

A refund will be given, minus a $25 cancellation fee, when a cancellation is received at least 30 days prior to reservation. The refund will be credited to the credit or debit card used to place the reservation. To request a refund, please call (608) 224-3730.

No refund will be given if the cancellation is within 30 days of the event. Also note, refunds will not be given due to inclement weather.

Requests may also be made in writing and mailed to Dane County Parks, 5201 Fen Oak Dr, Room 208, Madison WI 53718, or emailed to dane-parks@countyofdane.com. Please include your name, address, phone number, dates of reservation, and park name.

Please visit our Park Hours and Rules page for more information.